Due to the size of our products we use recognised courier companies like Royal Mail, UPS and FEDEX ...... All orders are processed as soon payment is received and usually on the same day.
We usually strive to process the order on the same day funds clear usually within hours and a notification is send via any market mean available and to the customers email at the same time.
As soon as our warehouses notify us that the item has been dispatched. We will normally alert of the tracking information so that you can monitor its scheduled arrival online in real time.
As it is a large item, freight companies will usually prefer a telephone number preferably mobile that they can send alert messages to and sometimes route drivers will call to request a convenient time for your delivery, please ensure that you provide accurate details.
Is it free delivery or free shipping for all items?
All products are offered with free shipping to US customers only.
Hoverboards are free shipping to UK and EU
Some bikes and scooters also come with a free shipping option if it's available usually advised in the technical info on the product itself. Please feel free to ask if it's not available.
Which countries does TrendyScooter ship to?
We ship to most countries - please use our contact form to send us a message if you would like a quote to your country or any destination required.